PROFESSIONAL SKILLS
Communication
Build clarity, confidence, and connection in every conversation.
Course Overview
Equip learners with strong interpersonal and professional communication skills to succeed in various workplace settings. Learners will develop confidence in verbal, written, and non-verbal communication to express ideas clearly and influence effectively.
Learning Outcomes
- Communicate clearly and confidently in professional settings.
- Tailor messages based on audience, context, and platform.
- Demonstrate effective listening and feedback techniques.
- Manage difficult conversations with professionalism.
Course Outline
Understanding Level Set on Professional Communication
Understand foundational principles of workplace communication, tone, clarity, and etiquette.
Deepen Verbal & Written Messaging
Practice structured verbal presentations and polished professional writing (e.g., email, reports).
Explore Non-Verbal Techniques
Recognize and apply body language, tone, and emotional intelligence in interactions.
Collaborate with Feedback
Learn how to give and receive constructive feedback and navigate communication conflicts.
Frequently Asked Questions (FAQ)
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